Worst online help/chat service ever!

<p>Good day,</p> <p> </p> <p>I would just like to highlight the pathetic service I received from your chat service on your site. I was dealing with an Agent Kgomotso who was obviously only working from a script and could not assist with what I feel is a basic query.</p> <p> </p> <p>I would have pasted the conversation here, but your “amazing” and “qualified” agent ****ed the chat before I could copy it and thus ended the session(do you teach them to do that when they cannot assist?).</p> <p> </p> <p>My query is very simple. I upgraded and got the free 10Gb once off bundle. I would just like to know how to activate it or when it gets activated.</p> <p> </p> <p>Please can someone assist?</p>