AG
Andrew G
1 reviews | Active since Jul 2020
28 May 2024, 09:28
Worst of the Worst
Once again another complaint about this company... I've been waiting on my cancelation confirmation for a long time I never had any fibre connection I've been back and forth with Vodacom from the 31 of March 2024 and still struggling with this company. Up to this day still nothing I always have to follow up cause they never do. The person that will follow up on this complaint can't even do anything all they do is apologize, but nothing gets solved. I will never take any contract with these people NEVER.!!! If you wanna have proper and quick service I recommend RSAWEB... They just basically waiting on the cancelation confirmation to complete my order .
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Replies (1)Vodacom's replyOfficial
28 May 2024, 10:16Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply28 May 2024, 10:16
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
