Worst non-service provider I have ever encountered

Phone ****** at gunpoint. So, as once does, we had the sim blocked. Went in and did upgrade and sim swap. I was promised that the sim would be activated in 4 hours. A week later, 3 visits to the store, in excess of 5 phone calls to the useless call centre and more than 50 calls to the even more useless store in Clearwater, I still have no service on the cell number in question. Who will take the time to fix this problem for once and for all? Is there anyone at Vodacom who actually knows how to do their job? Is there anyone at Vodacom who even cares?