WORST NETWORK WITH NO SIGNAL AND NO CUSTOMER SUPPORT

On 7 November after a non resolution of my network query a guy from network department called me and said they can do nothing about my network query the cellular and data signal cannot be resolved they are sorry but nothing more they can do for me to fix the problem. I know my CPA right and said well then if you can not give me the service I pay for I can cancel my contracts.. Yes sir with no cost to you I will log a call to have a Cancellations agent call you to chat to you about your options... Guess what they have never contacted me instead acted without my consent and I have SMS on my main number that says your contract has been successfully cancelled and my other contract I have a 43 moths quote? I have phoned so many times and asked for a senior person but all the jokers wants to help and tell me their team leaders will call me but never does. Or maybe they try and cannot get hold of me but they have my email addresses as well but no communication for a "leading" communications company this is a joke Vodacom. You use to be the best but you are the worst NON service provider in SA just look at your net promoter scores its the worst of the worst. GEt this sorted out today by a seriously senior person or tomorrow we go deal with Ombudsman then all the lies of so called good will and voice calls promising me the word will all be claimed and cancelation done and I will claim loss of income due to your network not allowing me to perform my business.. Everyone I speak to complains about the DRopped calls from Vodacom and everyone is getting fed up.. You are loosing clients by the day. AND your 082135 people that I spoke to need training and need to be told not to lie to customers as they make empty promises and do not deliver. Go listen to the voice calls recordings please and tell me this is the service you aim to deliver!?