JK
Javed K
1 reviews | Active since Mar 2014
12 Mar 2025, 20:14
Worst network to have
Pathetic service,always having network issues call centre is a waste Afta few min call drops and nobody calls back,I pay for a service so provide me a service that I pay for.
Helpful (0)
Replies (7)0
Replies (7)
Vodacom's replyOfficial
13 Mar 2025, 07:52 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply13 Mar 2025, 07:52
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
JK
Javed K's updateReviewer Update
15 Mar 2025, 20:492days has gone by nobody makes contact,I still have a network issue and I still have to pay for a service you can’t provide pathetic as I mentioned
JK
Javed K's update15 Mar 2025, 20:49
Reviewer Update
2days has gone by nobody makes contact,I still have a network issue and I still have to pay for a service you can’t provide pathetic as I mentioned
JK
Javed K's updateReviewer Update
20 Mar 2025, 23:527days has gone by and problem is not resolved the ticket or case no has been closed.how do u close something that has not being resolved?
JK
Javed K's update20 Mar 2025, 23:52
Reviewer Update
7days has gone by and problem is not resolved the ticket or case no has been closed.how do u close something that has not being resolved?
JK
Javed K's updateReviewer Update
23 Mar 2025, 14:3211 days gone by network still an issue not resolved supposedly somebody will call should I buy them minutes so they can call me?
JK
Javed K's update23 Mar 2025, 14:32
Reviewer Update
11 days gone by network still an issue not resolved supposedly somebody will call should I buy them minutes so they can call me?
JK
Javed K's updateReviewer Update
24 Mar 2025, 20:2312 days has gone by ticket closed data connection problem still not resolved. Dear South Africans choose your service provider very very wisely
Vodacom doesn’t care about it’s customers
Because of work desperation I took a Telkom data contract and very pleased that the data connection holds for hours…where as my vodacom data via my phone or router or tablet can’t hold connection for more than 15min Vodacom doesn’t care about YOU it loves your MONEY !!!!!!!
Vodacom doesn’t care about it’s customers
Because of work desperation I took a Telkom data contract and very pleased that the data connection holds for hours…where as my vodacom data via my phone or router or tablet can’t hold connection for more than 15min Vodacom doesn’t care about YOU it loves your MONEY !!!!!!!
JK
Javed K's update24 Mar 2025, 20:23
Reviewer Update
12 days has gone by ticket closed data connection problem still not resolved. Dear South Africans choose your service provider very very wisely
Vodacom doesn’t care about it’s customers
Because of work desperation I took a Telkom data contract and very pleased that the data connection holds for hours…where as my vodacom data via my phone or router or tablet can’t hold connection for more than 15min Vodacom doesn’t care about YOU it loves your MONEY !!!!!!!
Vodacom doesn’t care about it’s customers
Because of work desperation I took a Telkom data contract and very pleased that the data connection holds for hours…where as my vodacom data via my phone or router or tablet can’t hold connection for more than 15min Vodacom doesn’t care about YOU it loves your MONEY !!!!!!!
JK
Javed K's updateReviewer Update
08 Apr 2025, 12:51Going to be almost a month problem still at hand
Tried sim swaps,tried 3 different modems,5 different cellphones
The network is still not holding a basic of 4g
Someone called and mentioned a technician will be in contact 2 weeks has passed plz check if the technician ran out minutes or data to call or perhaps stuck on the freeway with no petrol
Vodacom has become a joke
I would appreciate the billing department calling me to assist to cancel all my services and my families services as we are all paying clients whom can’t use services
Tried sim swaps,tried 3 different modems,5 different cellphones
The network is still not holding a basic of 4g
Someone called and mentioned a technician will be in contact 2 weeks has passed plz check if the technician ran out minutes or data to call or perhaps stuck on the freeway with no petrol
Vodacom has become a joke
I would appreciate the billing department calling me to assist to cancel all my services and my families services as we are all paying clients whom can’t use services
JK
Javed K's update08 Apr 2025, 12:51
Reviewer Update
Going to be almost a month problem still at hand
Tried sim swaps,tried 3 different modems,5 different cellphones
The network is still not holding a basic of 4g
Someone called and mentioned a technician will be in contact 2 weeks has passed plz check if the technician ran out minutes or data to call or perhaps stuck on the freeway with no petrol
Vodacom has become a joke
I would appreciate the billing department calling me to assist to cancel all my services and my families services as we are all paying clients whom can’t use services
Tried sim swaps,tried 3 different modems,5 different cellphones
The network is still not holding a basic of 4g
Someone called and mentioned a technician will be in contact 2 weeks has passed plz check if the technician ran out minutes or data to call or perhaps stuck on the freeway with no petrol
Vodacom has become a joke
I would appreciate the billing department calling me to assist to cancel all my services and my families services as we are all paying clients whom can’t use services
JK
Javed K's updateReviewer Update
29 Apr 2025, 20:392 days now no internet, so called technician was out under 2 weeks ago and confirmed signal issues,was promised a call back with a solution absolutely blatant lies,vodacom just wants to drag this aslong as they can coz my bills are paid as I said before il say it again vodacom doesn’t give a f@&$ about their customers,and off recent the lost to MTN for best network clearly no care in the world,get the relevant people to call me so I can have my services terminated at no cost to me,I will pay not a cent more to vodacom worst f@&$) network and service provider
JK
Javed K's update29 Apr 2025, 20:39
Reviewer Update
2 days now no internet, so called technician was out under 2 weeks ago and confirmed signal issues,was promised a call back with a solution absolutely blatant lies,vodacom just wants to drag this aslong as they can coz my bills are paid as I said before il say it again vodacom doesn’t give a f@&$ about their customers,and off recent the lost to MTN for best network clearly no care in the world,get the relevant people to call me so I can have my services terminated at no cost to me,I will pay not a cent more to vodacom worst f@&$) network and service provider