lP
luan P

1 reviews | Active since Sept 2017

16 Sept 2017, 18:51

WORST NETWORK PROVIDERS EVER!!!!!!

My cellphone is less than 2 years old and has been repaired 4 times , everytime the same problem pops up , been to vodacom manytimes even tried my best to involve samsung to try and get a replacement phone,but no they rather fix the phone again and send it back after i gave a CPI request for the device , WHY ? , i pay exstra every month to have this phone and it has no use. vodacom is the worst servive provider ever , they ignore every problem and make the client seem like the problem.

0
Replies (2)
Vodacom
Vodacom's reply17 Sept 2017, 06:14
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply20 Sept 2017, 11:49
Official

Dear Luan

Feedback has been provided.

Regards,

Cassandra

Best regards,