Worst network providers

Won't ever gonna be vodacoms client in my life, I always have enough money for my own bills but as for vodacom no thank you. I haven't been assisted since my last contact with them regarding their faulty system and now my credit repot looks bad because of them. On the 25th of October they were supposed to debit their money but nothing as done and they have blocked my account because of their information that's behind, now my report is gonna be bad because of their employees this is disgustingly crazy