Worst network provider to have

Item: Vodacom
Rating: 1
Author: khanyi K

On the 3rd of March 2025 I requested a quotation to settle account and the amount I was given was R1199,96 and then on the 23rd of April I called again to request a quotation as my monthly payment for March and April had a already been processed which means now the quotation should be less and to my surprise my quotation was now R 2436,67 . Please help me make sense of this .

Helpful (0)

Replies (3)

Vodacom's replyOfficial

27 Apr 2025, 08:13

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply27 Apr 2025, 08:13

Official

khanyi K's updateReviewer Update

30 Apr 2025, 10:07

I'm not happy with the outcome of my , because this is totally wrong and ********* of your organizations to change the amount its false communication.

khanyi K's update30 Apr 2025, 10:07

Reviewer Update

I'm not happy with the outcome of my , because this is totally wrong and ********* of your organizations to change the amount its false communication.

khanyi K's updateReviewer Update

30 Apr 2025, 10:10

Your customer experience is horrible this includes engaging with your customer service agents. Why does everything have to be this way with you guys? My complaint has not been addressed.

khanyi K's update30 Apr 2025, 10:10

Reviewer Update

Your customer experience is horrible this includes engaging with your customer service agents. Why does everything have to be this way with you guys? My complaint has not been addressed.