Worst network provider ever
<p>I get a dropped call, no free minutes. I wanna use my points, no where to access them. Dial *111# no option to redeem points. 1. Balances 2. Buy 3. Play every day 4. Just 4 you 5. More power 6. NXT LVL 7. Promotions 8. Advances & transfers. Call the customer care 111 consultant asks questions? With whatever's urgent in mind, gets them wrong. Fail the test and she refers me to the *111# rewards option that doesn't exist but when she's told this, she rudely drops the call. Wow, BRAVO Vodacom is the worst ever, Telkom mobile here I come.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
