Worst network in South Africa

Item: Vodacom
Rating: 1
Author: Siseko K

I believe this is my 3rd or 4th complaint about Vodacom same issue of network in my area , last complaint I wrote was on the 17th of December 2023 and the issue still hasn't been fixed ,

I live right next to the network tower and I did see people that looked like they where working on the tower but they left and the network issue still persists ,

This is my reference number from the last complaint (S5-5AI18-8B2RM)

Siseko *** (Vodacom) *** (alternative number) because you won't get me on the Vodacom number because of the network issue.

Helpful (0)

Replies (3)

Vodacom's replyOfficial

11 Jan 2024, 08:37

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,
Vodacom Consumer Website Team

Vodacom's reply11 Jan 2024, 08:37

Official

Siseko K's updateReviewer Update

12 Jan 2024, 10:33

Yes a Technician sent by MTN not Vodacom and the technician only connecte the Vodacom tower to their generator because I asked him to , you guy's also need to step up and fix this issue permanently because a generator is only a temporary solution .

Siseko K's update12 Jan 2024, 10:33

Reviewer Update

Siseko K's updateReviewer Update

12 Jan 2024, 16:22

Vodacom network has just vanished again gone as usual no network now I'm hotspoting on my wife's phone can't even use our wifi at home because it's also Vodacom.

Siseko K's update12 Jan 2024, 16:22

Reviewer Update

Vodacom network has just vanished again gone as usual no network now I'm hotspoting on my wife's phone can't even use our wifi at home because it's also Vodacom.