HJ
Helmet J
1 reviews | Active since Jun 2018
02 Jul 2019, 05:57
worst network in south africa
I have been with vodacom for almost 2 years, an now when it comes to upgrade, they refuse to upgrade my contract due to low scoring, this is rediculous, no other network does this .Have been to the store, consulted telephonically and everybody at Vodacom has their own version of what could be a problem, sending me from: Upgrade department, Accounts department, Customer Acquisition etc.
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Replies (2)
Vodacom's replyOfficial
02 Jul 2019, 08:11Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply02 Jul 2019, 08:11
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
HJ
Helmet J's updateReviewer Update
02 Jul 2019, 10:09oh please. no one calls, pathetic company.
HJ
Helmet J's update02 Jul 2019, 10:09
Reviewer Update
oh please. no one calls, pathetic company.