Worst network in SA, can’t wait to migrate to another!

If I could give 0 stars, I would. I took a meal voucher advance for R150 towards the end of April (on Vodapay), and was debited twice at the end of the month, for the same advance. I have called Customer Care 3 times since, requesting a refund and every time someone promises to send me an email with a reference number and that my case has been escalated to the “back office team” but I never received an email or help. An no refund. Disgusting

Absolutely disgusting way to treat a loyal Vodacom customer of 16 years.