NM
Nibe M

1 reviews | Active since Dec 2017

01 Mar 2024, 11:26

Worst Network ever ,Vodacom Employees lies to get sales.

A few weeks ago I received a call from a Vodacom employee offering me a migration on my current package . I asked him time and time again if this meant that I would be paying anything extra and he said NO and today I check my invoice and it has increased to R799.00 .

I am not stupid to be migrating to higher packages in this economy and the fact that he **** to me ****es me off even more. How dare he !!!! I want that stupid migration to be cancelled today and put me back to my previous package now!!!!!!

0
Replies (2)
Vodacom
Vodacom's reply01 Mar 2024, 12:13
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
 
NM
Nibe M's update05 Mar 2024, 12:45
Reviewer Update
Vodacom still doesn’t value its customers . My Bill has now increased to R819 and still the matter hasn’t been resolved!!!!!