NM
Nibe M
1 reviews | Active since Dec 2017
01 Mar 2024, 11:26
Worst Network ever ,Vodacom Employees lies to get sales.
A few weeks ago I received a call from a Vodacom employee offering me a migration on my current package . I asked him time and time again if this meant that I would be paying anything extra and he said NO and today I check my invoice and it has increased to R799.00 .
I am not stupid to be migrating to higher packages in this economy and the fact that he **** to me ****es me off even more. How dare he !!!! I want that stupid migration to be cancelled today and put me back to my previous package now!!!!!!
Helpful (0)
Replies (2)0
Replies (2)Vodacom's replyOfficial
01 Mar 2024, 12:13 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply01 Mar 2024, 12:13
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
NM
Nibe M's updateReviewer Update
05 Mar 2024, 12:45Vodacom still doesn’t value its customers . My Bill has now increased to R819 and still the matter hasn’t been resolved!!!!!
NM
Nibe M's update05 Mar 2024, 12:45
Reviewer Update
Vodacom still doesn’t value its customers . My Bill has now increased to R819 and still the matter hasn’t been resolved!!!!!
