AV
Alexis V
1 reviews | Active since Jul 2013
03 Oct 2022, 11:49
Worst network ever - Vodacom
Dealing with Vodacom is a nightmare! It is impossible to find out when you can upgrade or when the contract expires so that they can keep charging. Terrible service. Trying to cancel my contract and the automated voice system keeps re-routing me to record a voice message. I just want to cancel my contract and never do business with Vodacom again.
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Replies (2)
Vodacom's replyOfficial
03 Oct 2022, 12:10 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply03 Oct 2022, 12:10
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
06 Oct 2022, 11:22Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, i have advised you accordingly with regards to your query. Regards Consumer Website Team
Best regards,
Vodacom's reply06 Oct 2022, 11:22
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, i have advised you accordingly with regards to your query. Regards Consumer Website Team
Best regards,