1 reviews | Active since Jul 2016

04 Jul 2024, 17:40

Worst Network Ever

Your network is a disgrace, failed calls , dropped calls , networks disappearing and it’s been more than 2 years now no wonder you are losing your customers in the Eastern Cape have been working in Gqeberha on and of for the last 2 years and it has been extremely bad but this year has been a disgrace and actually shocking and then we get charged for calls that have been dropped and not refunded am starting to hate Vodacom because of this really we run business off our phones made numerous calls today and could not get hold of anyone due to you networks sort your **** out Vodacom, and I changed my Business fiber as well from Vodacom to another service provider because your networks are so bad, You should start a voting pole on your Facebook page to see how many customers are unhappy with your network in the Eastern Cape, You always have the same excuses that there is issues with the network and absolutely nothing gets done about it

0
Replies (2)
Vodacom
Vodacom's reply05 Jul 2024, 07:58
Official
Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,
Vodacom Consumer Website Team 

's update05 Jul 2024, 14:02
Reviewer Update
Always the same excuse a consultant will be in contact with you due course of time and no consultant has ever contacted me about my issues. You are about to turn of 2G and 3G networks but you can’t even give proper service on a 4G or 5G network what a joke