Worst network ever

I was de*****ed and you can never get hold of the customer care. My air just gets over used. So much about this network that doesn't make sense. I want to switch to another network. As we speak I am trying to report ***** but welk, you can never get any help. Wow. I think moving to MTN will make sense because I am tired of the poor service and Vodacom is a mess.b