Worst network ever!!

I am extremely disappointed with Vodacom’s service. I purchased a fiber contract on 18 December, but they only delivered the router without activating the service. Since then, I’ve been given the runaround, with no resolution despite following up repeatedly. For an entire month, I’ve been unable to watch TV or work from home because of Vodacom’s inefficiency. This level of service is unacceptable. I no longer wish to proceed with Vodacom and demand that they come and fetch the router immediately, as I will be switching to another provider. If you’re considering Vodacom for fiber, think twice. Their lack of professionalism and customer care has been a huge inconvenience.