DN
Diederik N
1 reviews | Active since Nov 2013
08 Aug 2023, 09:40
Worst network ever
Poor signal and no internet and they say nothing is wrong i don't know what to do anymore and they are lying when they say they have tried to contact me witch they haven't
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
08 Aug 2023, 10:01 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply08 Aug 2023, 10:01
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Diederik N's updateReviewer Update
08 Aug 2023, 16:35They never even tried to phone me and i have upgraded my bandwidth and still not better not even on the phone on mobile data thats why i say you guys are lying to your customers
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Diederik N's update08 Aug 2023, 16:35
Reviewer Update
They never even tried to phone me and i have upgraded my bandwidth and still not better not even on the phone on mobile data thats why i say you guys are lying to your customers
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Diederik N's updateReviewer Update
08 Aug 2023, 16:41And i never had this issue before only the last couple of months. I even did sim swop and got a new router. Like i said its both mobile data and home internet and stop saying its my fault when you guys never even tried to contact me and no follow up nothing just received a sms today saying you have tried to contact me witch you didn't cause my phone os always on. You don't care about your consumers you just care about money
DN
Diederik N's update08 Aug 2023, 16:41
Reviewer Update
And i never had this issue before only the last couple of months. I even did sim swop and got a new router. Like i said its both mobile data and home internet and stop saying its my fault when you guys never even tried to contact me and no follow up nothing just received a sms today saying you have tried to contact me witch you didn't cause my phone os always on. You don't care about your consumers you just care about money