CC
Chantelle C

1 reviews | Active since May 2017

30 May 2017, 08:53

Worst Network EVER

<p>What is the reason for having a Phone??? To make and receive calls, right? So what is the use if your phone is blocked due to retrenchment and even though trying to make arrangements to pay the amount outstanding, THIS means having a blocked phone until the outstanding amount is paid in full! Won't get my 4 months data/voice calls after the phone is unblocked NO so please tell me what is the use???</p> <p> </p> <p>Being a great customer over the years NEVER had a problem, upgraded to Red Classic and now NO ONE can assist ME when in a low stage of my life!</p> <p> </p> <p> </p>

0
Replies (3)
Vodacom
Vodacom's reply30 May 2017, 09:05
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,

CC
Chantelle C's update30 May 2017, 09:15
Reviewer Update

Thank you for responding so quickly. It feels like we can sort this out now and helps in more ways than you realise.

CC
Chantelle C's update05 Jun 2017, 16:50
Reviewer Update

Thank you for helping to resolve this issue very quickly!