1 reviews | Active since Dec 2014
i recently upgraded my vodacom contract and surprisingly I am now being charged double for the contract. I also CANCELLED a contract and surprise surprise the contract was never cancelled. I find it rather strange that I sign up for a contract of R299 and end up with a debit order going off of nearly R800!!!!!!!!!!!!! And then when calling the call centre dealing with a rather ****y call centre agent!!!!!! This is not what i agreed to and to me this is considered *****, I do not wish to continue ANY of my contracts with Vodacom and i regret now having upgraded. DISGUSTED!!!!!!!!!!!!
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
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