LM
Lebogang M

1 reviews | Active since Nov 2016

02 Nov 2016, 16:14

Worst network ever

<p>For 8 months now I've been calling Vodacom to complain about bad call line that breaks & dropped calls. For 8 months they've been promising to get back to me. Today they finally told me that they can't help me if I'm the only customer complain, they telling me this while the line is breaking. Poor customer service. Poor line. </p> <p>I'm porting my number to telkom</p>

0
Replies (1)
Vodacom
Vodacom's reply03 Nov 2016, 06:38
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,