MC
Mirna C
1 reviews | Active since Mar 2022
01 Mar 2022, 13:11
WORST NETWORK & CUSTOMER SERVICE
WORST WORST WORST place to ever make your service provide, they leave various packages on your account when you have requested several times to remove it!!!! NO ANSWER from Customer Care phone calls, useless chat bot, and rude consultants on live chat!!!!!!!!!
CANT wait for my contract to END!
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
01 Mar 2022, 14:00 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply01 Mar 2022, 14:00
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
01 Mar 2022, 15:53Dear Mirna Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, we have deactivated the discounted data recurring bundle from your contract as per your request.
Have a nice day further. Regards Consumer Website Team
Have a nice day further. Regards Consumer Website Team
Best regards,
Vodacom's reply01 Mar 2022, 15:53
Official
Dear Mirna Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, we have deactivated the discounted data recurring bundle from your contract as per your request.
Have a nice day further. Regards Consumer Website Team
Have a nice day further. Regards Consumer Website Team
Best regards,