AL
Amelia L
1 reviews | Active since Jun 2021
28 Nov 2023, 12:57
Worst network company I have ever dealt with!!!!!
Not happy with Vodacom at all!!!! I'm sick of the company. Some unknown person opened an account in my name in March of this year and i did everything Vodacom said i needed to do to remove this account against my name. i even have a reference number from ***** to say the account is *****ulent yet I'm receiving calls up to 5 times a day to say i owe on this *****ulent account. This has and is affecting my credit score as this is showing I'm in a arrears. i cannot keep calling everyday since March to sort this out.
Helpful (0)
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Replies (1)Vodacom's replyOfficial
28 Nov 2023, 14:11 Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply28 Nov 2023, 14:11
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
