AL
Amelia L

1 reviews | Active since Jun 2021

28 Nov 2023, 12:57

Worst network company I have ever dealt with!!!!!

Not happy with Vodacom at all!!!! I'm sick of the company. Some unknown person opened an account in my name in March of this year and i did everything Vodacom said i needed to do to remove this account against my name. i even have a reference number from ***** to say the account is *****ulent yet I'm receiving calls up to 5 times a day to say i owe on this *****ulent account. This has and is affecting my credit score as this is showing I'm in a arrears. i cannot keep calling everyday since March to sort this out.

0
Replies (1)
Vodacom
Vodacom's reply28 Nov 2023, 14:11
Official
 Dear Customer,
 
Thank you for making us aware of your complaint.
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
 
***Please note*** Beware of phishing ****s.
 
Vodacom will not contact you via Whatsapp to request your personal details
 
Regards,
 
Vodacom Consumer Website Team