NK
Nokuthula K
1 reviews | Active since Oct 2019
16 Oct 2019, 10:49
WORST NETWORK
BAD UNAVAILABLE NETWORK 95% OF THE TIME. NO SERVICE YOU CANT USE INTERNET , DROPPED CALLS THAT ONE DOES'NT EVEN GET REFUND FOR. WORST NETWORK EVER!!!!!!! WHEN YOU TRY AND CALL THEIR CUSTOMER SERVICE, YOUR CALL IS NOT ANSWERED OR THEY PUT IT DOWN ON YOUR EAR! WORST SERVICE FROM A NETWORK PROVIDER, THEY PROVIDE NO NETWORK
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Vodacom's replyOfficial
16 Oct 2019, 10:58Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply16 Oct 2019, 10:58
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's replyOfficial
30 Oct 2019, 09:06Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per our discussion, your query has now been resolved. Regards Consumer Website Team
Vodacom's reply30 Oct 2019, 09:06
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per our discussion, your query has now been resolved. Regards Consumer Website Team