NO
None O
1 reviews | Active since Jan 2013
05 Mar 2025, 08:55
WORST network available!
I am so SICK and TIRED of Vodacom's network issues!! I have 5 lines, 2 of which are supposed to be for LTE Data in routers, and I can NEVER use it! Vodapay App is useless, and don't get me started on the TOBI bot chat service which is nothing short of pathetic! Then Vodacom has the audacity to raise the contract price barely 6 months after taking out the contract! Cannot wait for each of my contracts to expire so that I can cancel and get away from this "so called" network.
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Replies (2)
Vodacom's replyOfficial
05 Mar 2025, 10:02 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply05 Mar 2025, 10:02
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
18 Mar 2025, 09:06 Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly be advised we have reached your voicemail this morning at 9:00am
Our records indicate as well that you have been contacted by the Advanced Data Division and the feedback received is as follows:
Your profiles for all your cell phone numbers are correct with no issues found. You are therefore not affected by the signal in the area. Regards Vodacom Consumer Website Team
Our records indicate as well that you have been contacted by the Advanced Data Division and the feedback received is as follows:
Your profiles for all your cell phone numbers are correct with no issues found. You are therefore not affected by the signal in the area. Regards Vodacom Consumer Website Team
Best regards,
Vodacom's reply18 Mar 2025, 09:06
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly be advised we have reached your voicemail this morning at 9:00am
Our records indicate as well that you have been contacted by the Advanced Data Division and the feedback received is as follows:
Your profiles for all your cell phone numbers are correct with no issues found. You are therefore not affected by the signal in the area. Regards Vodacom Consumer Website Team
Our records indicate as well that you have been contacted by the Advanced Data Division and the feedback received is as follows:
Your profiles for all your cell phone numbers are correct with no issues found. You are therefore not affected by the signal in the area. Regards Vodacom Consumer Website Team
Best regards,