GP
Getha P

1 reviews | Active since Apr 2020

08 Apr 2020, 12:24

WORST NETWORK AND SERVICE PROVIDER. STAY AWAY

If I could give a negative rating I would. Worst service and reception and I advise to stay away anything to do with them STAY AWAY. #Vodafone, #vodacom is the worst service providers I ever dealt with, firstly applying for fibre with a free 400gig service for a month LTE for the time fibre is being installed but they give you a 0.5mbps line so 400gigs of unusable internet but night time then maybe the speed will be better... So I canceled everything with them not to mention for the LTE the consultant stated they will send me a email if I'm interested in continuing the LTE.. So I get a statement I called in and the guy said sir you can ignore that statement you ow us nothing.. Wake up this morning money's deducted off my account from them... Vodacom are ***** there services are pathetic and horrible there customer services are all talk no action and they ***** from you.

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Replies (1)
Vodacom
Vodacom's reply08 Apr 2020, 14:20
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team