Worst network and does not respond to customer queries

<p>I have to say Vodacom has to be the worst network that I have ever dealt with. I ordered a phone online and it was delivered yesterday, however there was no simcard. I called them and asked what was going on they informed me that since I am going to do a sim swap with my old number it does not come with a sim. The funny thing is that I asked the consultant who was assisting me and she said no there will not be any additional costs as I asked her so many times. Now I went to the store to do a sim swap and I was informed that I cannot do a sim swap as they havn't activated my sim card into a contract and that i should wait 48 hours. When i wake today I cannot make or recieve any calls, i cannot even call the vodacom customer care line to get help. Now i have to take time off work to go sort this nonsense as i do not have a phone to contact the customer care.</p> <p> </p> <p>Vodacom is so useless and it just a pitty that I am stuck with them for the next 24 months now.</p>