Worst network and customer service EVER

<p>Needing a sim swap, I went to Vodacom Rosebank. The assistant sat down with me, asked me what I needed and then proceeded to click on his PC.</p> <p> </p> <p>Without saying a word, the next 3 minutes were spent with him checking messages (I presume) on his phone, not saying a word. He then turns to me and says "System is offline, you'll have to come back".</p> <p> </p> <p>He couldn't tell me a time and flatly refused to call me and let me know they're back online. All I got was come back during the course of the day. </p> <p> </p> <p>So WELL DONE, makes me proud to be a customer of well in excess of 20 years!!</p>