KM
Kherissa M
1 reviews | Active since Jan 2023
18 Jan 2023, 14:42
Worst Network !
I would not recommend anyone take on this network ,Aside from never having any coverage ,their customer support team ,never assisting .
On the 12th Of January ,I spoke with a consultant to assist with my account .I was provided incorrect information (Basically **** too) .I am in awe that such a "well known brand " openly goes against the consumer protection act .I looked at reviews ,And its come to my attention that they have been a problematic network provided for years .I wonder how are they still in business ?
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Replies (3)
Vodacom's replyOfficial
18 Jan 2023, 14:50 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply18 Jan 2023, 14:50
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
KM
Kherissa M's updateReviewer Update
18 Jan 2023, 15:13An email was sent to you guys ,I am chatting to someone via Facebook ,I have been on the phone with your consultants from the morning .None of your consultants seem to be able to assist .Publicly you guys are trying to portray good customer service .But its far from it .
KM
Kherissa M's update18 Jan 2023, 15:13
Reviewer Update
An email was sent to you guys ,I am chatting to someone via Facebook ,I have been on the phone with your consultants from the morning .None of your consultants seem to be able to assist .Publicly you guys are trying to portray good customer service .But its far from it .
KM
Kherissa M's updateReviewer Update
18 Jan 2023, 15:14I will gladly repost and share all correspondence with you guys ,So potential customers going forward can become aware ,In the type of service they are about to receive .
KM
Kherissa M's update18 Jan 2023, 15:14
Reviewer Update
I will gladly repost and share all correspondence with you guys ,So potential customers going forward can become aware ,In the type of service they are about to receive .