SM
Sibongile M
1 reviews | Active since Jan 2021
01 Jan 2021, 08:41
Worst Network
The worst! Mycphone was blacklisted due to non payment, I settled the account on 15Dec and my phone is still not working!!! The call center agent are useless because you get different stories when you call customer care.... VODACOM knows nothing about customer care! It's disgusting how they treat their clients.
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Vodacom's replyOfficial
01 Jan 2021, 10:24 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply01 Jan 2021, 10:24
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team