HK
Howard K

1 reviews | Active since Jul 2017

28 Feb 2018, 22:17

Worst network

Vodacom refuse to give me my airtime that is lost and customer service agent palesa mkosi is rude and the manager I spoke to themba mcube from the Johannesburg call centre they told me that I will nor get my money and the manager told me it's not his problem and said I should go away I will report this to the ombudsman and leave vodacom worstnet work ever to think I joined a month ago so going back to mtn this weekend

0
Replies (3)
Vodacom
Vodacom's reply01 Mar 2018, 07:45
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply12 Mar 2018, 14:16
Official

Good Day

Good Day, kindly note that we were unable to make contact with you. Please call 082135 for any further assistance.

Regards

Dominic

HK
Howard K's update14 May 2018, 16:10
Reviewer Update
Typical Vodacom still not resolved but do'nt bother calling me cause im not a Vodacom customer anymore took my prepaid and contract numbers to another network worst network everrrrrrrrrrrrr