Worst move ever...! HELP!

I switched to Vodacom a few months ago hoping that they would be better than MTN. I couldn’t be more disappointed...

The call centre seems to be run by highly inefficient and ill-trained individuals. They barely know what they are talking about. I have had a problem with my Wi-Fi calling since I became a customer, they can’t seem to activate it. Most of my received calls drop shortly after I answer the call. Yesterday I tried to load a voice minutes bundle, the same way I always do it, on the app and nobody can explain why the normal bundles I load are no longer there. I would normally load 50 minutes for R59 or 100 minutes for R109. Yesterday, I also received an SMS stating that my Vodago WIG had been successfully activated and nobody seems to know what that means either. I’m seriously losing my mind and my patience with Vodacom!