Worst mobile network to deal with ever

<p>Vodacom has the worst service ever. Over the Easter weekend I called the call Centre and ordered an upgrade for my data contract. When they delivered it, it was the wrong iPad and so they collected it the next day. I then called the store at the v&a waterfront to order it. It took ages to arrive and I had to follow up a number of times, with not the most polite service from the receptionist. I must be fair and say that on the days that I spoke to the branch manager, Keagan, he was nice and polite. Finally on Thursday 25 May they called to say it had arrived. I went there yesterday (Friday 26 May) and again, they had the wrong iPad. Not only that, but it turns out the old WRONG order (the first one done through the call Centre, for which they collected the iPad) wasn't closed on the system so, on 31 May I was going to be charged for a product I don't have in hand. I was told that even if they had the right iPad, they wouldn't be able to process my upgrade since the call Centre hadn't closed it. That's not my problem. It's all Vodacom to me and I don't differentiate between store and call Centre. I was promised that someone (the store manager) would call me first thing today (Saturday) to update me. Surprise!!! No one called. So I called. And again was promised I would get a call back. That was over an hour and a half ago. No one has called. I pay vodacom a lot of money monthly for all my contracts with them but now I am so furious I want to cancel all my contracts. I'm tired of dealing with this level of incompetence and inconvenience. I have no idea if I will be charged on the 31st or not or even if I will ever get my upgrade. All I want is a space grey 9.7" 128GB iPad. How hard can it be to get the order right. </p>