Worst Mistake Joining Vodacom Nothing but problems

I have had nothing but issues since the day I requested the contract.

Most recently I requested to cancel the insurance on the 7th December, I asked how does it work do I pay in advance or in arrears for the insurance, I was told in the month for the month.

I asked them about cancellation and how it would work, when calling the number of the insurance ********** if I am not mistaken, I asked the guy about cancelling and I was informed that cancellation will happen immediately and I will no longer be covered however I will only be charged pro rata for the amount of days I was insured for. I was happy with that solution.

Yesterday a debit order went off on my account for the full amount of my contract including full amount for the insurance. I went to the Blue Route store today to enquire about this, the customer service guy told me that if I am on a top up contract I get charged the full amount if im on postpaid I get pro rata.... WHAT A LOAD OF BULL!!!! He then told me that the insurance guys are closed today but he can give me the number for them and I can call tomorrow.

NO service at all. I honestly hate Vodacom I made the worst mistake to take a contract with VODACOM!!!