DN
Delvine N
1 reviews | Active since Nov 2021
12 Apr 2023, 09:23
Worst kind of service from vodacom fibre.
The worst service from vodacom fibre, these people have no clue what is going on . Its been 4weeks without internet no assistance lack customer service . Worst kind of service ever . Dont go with vodacom fibre . You have a problem all they do is escalate the problem and still no help . 4 WEEKS NO ONE CAN HELP.
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
12 Apr 2023, 10:06Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply12 Apr 2023, 10:06
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
DN
Delvine N's updateReviewer Update
17 Apr 2023, 06:43Going for 5 weeks now no help from the vodacom fibre team . I have no internet for 5weeks and i must pay for something i havnt been using . Pathetic service.
DN
Delvine N's update17 Apr 2023, 06:43
Reviewer Update
Going for 5 weeks now no help from the vodacom fibre team . I have no internet for 5weeks and i must pay for something i havnt been using . Pathetic service.
DN
Delvine N's updateReviewer Update
20 Apr 2023, 11:42Thats what ive been hearing for 5 weeks and no assistance to get my internet up and running.
DN
Delvine N's update20 Apr 2023, 11:42
Reviewer Update
Thats what ive been hearing for 5 weeks and no assistance to get my internet up and running.