1 reviews | Active since Oct 2018
Worst ISP suggestion to use another provider
I have had the worst experience with Vodacom fibre for over 2 months.
For the past 2 months I have been trying to have my fibre line activated with Vodacom. I have called more than 20 times speaking to various consultants, team leaders and managers to no avail.
After 2 months someone finally decided to send a technician to my house to fix the issue. After the technician left the Wi-Fi worked for all of 2 days after which I started experiencing the very same issue.
I have received such bad service overall that I have reconsidered having any business with Vodacom in future. Currently my entire family uses Vodacom contract phone’s and Sim and we are using Vodacom fibre for our business. I will be cancelling all products.
If you are reading I suggest you do the same. Most services offered by Vodacom are at a premium to their competitors rates and based on service I have received it’s not worth it. I will be moving to MTN. I suggest you do the same.
