Worst ISP services EVER! DO NOT EVEN BOTHER

However desperate you are, PLEASE DO NOT consider vodacom fibre as a legitimate ISP. I , like so many other clients, have faced mediocre services . i am currently in the process of migrating to another ISP. I logged a call with vodacom on the 8th of July, to cancel my contract with them. I served the 30 day notice period and paid whatever was outstanding. I called last night, this being the 1st of September to confirm that my account has been closed, and this was confirmed. I specifically informed them that I am in the process of migrating, and that I shoudnt be connected with them as of the 31st of August. In the midst of my migration to another ISP, I was informed that vodacom fribre as not yet released my line, which is ridiculous, considering that it has been 55 days siNCE MY CANCELLATION WAS CONFIRMED!!! This is the reference number: SO***

I am without internet, I cannot do work, this is unacceptable. PLEASE DO NOT CONSIDER THIS AS A LEGITIMATE ISP!!!