FA
Faiyaz A
1 reviews | Active since May 2017
21 Aug 2020, 16:42
Worst ISP ***** and cons
Vodacom **** to me about promos they were running and are falsely advertising contracts they know nothing about on their website and pamphlets. The CEO is a waste of time and so is every customer service agent. They upgraded me to a contract that has the promo but they didnt attach the promo extras because they knew nothing of it. Im going to port to MTN rather. My years of loyalty to them was a waste.
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Replies (2)
Vodacom's replyOfficial
22 Aug 2020, 11:29Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply22 Aug 2020, 11:29
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
24 Aug 2020, 09:03Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Our records indicate that our CEO office team was in contact with you and assisted with your query.
We apologize for the inconvenience and service experienced.
Regards,
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Our records indicate that our CEO office team was in contact with you and assisted with your query.
We apologize for the inconvenience and service experienced.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply24 Aug 2020, 09:03
Official
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Our records indicate that our CEO office team was in contact with you and assisted with your query.
We apologize for the inconvenience and service experienced.
Regards,
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Our records indicate that our CEO office team was in contact with you and assisted with your query.
We apologize for the inconvenience and service experienced.
Regards,
Vodacom Consumer Website Team
Best regards,