WORST ISP IN SOUTH AFRICA

Item: Vodacom
Rating: 3
Author: Lewis L

On 26 February 2023 I was approved for fibre, and a appointment was made for the installation of 28 February 2023, wel today is the 6th of March 2023 and still nothing. If you phone all they tell you that the matter has been escalated

Helpful (0)

Replies (2)

Vodacom's replyOfficial

06 Mar 2023, 10:04

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply06 Mar 2023, 10:04

Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Lewis L's updateReviewer Update

07 Mar 2023, 13:18

Vodacom always has the same reply to HelloPeter, but they never get back to you. So typical

Lewis L's update07 Mar 2023, 13:18

Reviewer Update

Vodacom always has the same reply to HelloPeter, but they never get back to you. So typical