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greg G

1 reviews | Active since Feb 2018

15 Jun 2020, 11:58

WORST ISP FOR FIBRE

DO NOT GET FIBRE FROM VODACOM OR VCONTACTOR ON BEHALF OF VODACOM ESPECIALLY A GUY NAMED KRESEN NAIDOO. He is a salesman who lies a lot to get the sale, 28 November 2019 he promised me the fibre will be connected in 3 weeks but it only got installed 11 June 2020 7 months later.Once i signed the contract tried to get hold of him he does not take the calls and does not reply to messages on watsapp. i Took the 100/100mb fibre deal but since installation 11 June 202 the speeds are pathetic and so is the customer service at vodacom.the speeds im getting are from 1.4mb to 20mb to 30mb to 60 mb nowere near to what im paying for. Simply put vodacom do not know what they are doing. I was warned but did not listen and joined vodcaom now i am regretting... DO NOT BE FOOLED BY THEIR SWEET TALKS ITS ONLY LIES. if you google vodacom fibre you will see a lottttt of people complaining

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Replies (2)
Vodacom
Vodacom's reply15 Jun 2020, 12:08
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
gG
greg G's update15 Jun 2020, 15:39
Reviewer Update
useless *****s copy and paste reply still have not been contacted and problem not sorted