VG
Vianca G

1 reviews | Active since Feb 2021

05 Feb 2021, 13:40

WORST INTERNET SERVICE PROVIDER - DELAYED FIBRE INSTALLATION

I have been waiting for Vodacom to install the fibre at my home for 3 months. I did the application on Cyber Monday and up to date, I still have no clue when I can expect installation. Every time I call their customer service they tell me it will be done within 3-7 days and they've been telling me this almost everyday for the past 3 months. Service is pathetic. Would not recommend their services to anyone.

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Replies (1)
Vodacom
Vodacom's reply05 Feb 2021, 13:48
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team