Worst Internet Service!!

I have been using their “uncapped data” service for a while and it is one of the worst. I got the 20mbps deal but I’ve only reached 10mbps for the first six months. After that, I can hardly stream at 720p. Downloads are even worst! I can hardly reach 5mbps now. I’m also wa threatened with pre-mature cancellation. I AM NOT RECIEVING THIER SERVICE!!! It feels like I am being ****med! Even worst customer service!! Best just ask the bank to block them from debiting my hard earned money.