Worst internet experience of my life

This is now the third day that I am having intermittent internet connection. I have made several calls to the call center ref SR ***. All of these operators at the call center have an arrogant attitude with little or no respect for the customer. There is absolutely no sign of a professional service and they are lacking in answers. They just place the blame on Frogfoot. I have several friends and family members whom stay close by me that are also on the Frogfoot network but through different service providers. NONE of them are experiencing any problems. To date I must have spent at least R200 on cellular calls to the call center as it takes on average ten minutes to reach a call center operator and then the call could last a further ten minutes. This in my opinion is pathetic customer service as Vodacom as the service provider should be monitoring the line and should in fact be calling me the paying customer to inform me that there is a problem with the line. Vodacom has little or no regard for its customers. IF this problem is not resolved today i wish to cancel my service with you Vodacom as you have failed to provide me with the service as promised.

An urgent response from a professional is the least that I will accept failing which I will also post this poor service on other social media platforms.