MR
Mafihlase R

1 reviews | Active since Oct 2021

15 Oct 2021, 14:49

Worst insurance service ever

Vodacom cellphone insurance is the worst, can never and will never recommend it to anyone, what they know is to give us many excuses when they need to pay. I lost my phone May reported the matter they gave me excuses requested for the recording till today they still requesting it from sytems. Their service sucks I would advise any to use it

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Replies (1)
Vodacom
Vodacom's reply16 Oct 2021, 13:35
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team