Worst ****ing service from Vodacom!

<p>On 02 December 2016, Vodacom debited my account twice in one debit order (so no way to reverse the debit order)...immediately phoned Vodacom to get answers. I was told that this was an error in their system and I will get my money back within 7 working days....on the 8th working day I phoned Vodacom again to get answers why I haven't received my money back. They told me that they logged the call/query incorrectly and only now logged my call/query correctly & then wait another ****ing 16 working days before getting my money back...to this day I have NOT received my money back (over a R1000)...Today, 24 December 2016, Vodacom debited my account AGAIN!!! Phoned them this morning and they cannot give me any answers about it & they now said that they do not know when I will get my money back or if I even will....****ing worst service from them EVER!!!!! So ****ed off with them!!!</p>