tM
tarryl M

1 reviews | Active since Jul 2010

15 Nov 2016, 11:03

Worst incapable service provider

<p>I had requested a migration from the rosebank branch at a price of R279.95 as mentioned by consultant. </p> <p> </p> <p>I viewed my bill and had a shock to see i was charged R359.95. When i queried this i was inform by another consultant that the price is not valid for migration. This was not told to me intially. Now im being billed incorrectly </p>

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Replies (1)
Vodacom
Vodacom's reply15 Nov 2016, 11:52
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team