Worst First experience.

I just joined Vodacom a few months ago and it is not the best experience i have had for a first time. The sim tray on my new LG G6 broke so i took it in for repairs as the sim was not reading. After coming back from the repair centre, i find that they have not fixed the issue properly as now the memory card slot does not read which baffled me and the phone went in for a second time. (I do not know why they did not just check everything) The repair centre kept my phone for another week just to bring it back to the store without being repaired as they have google locked the phone. I was not informed about taking the google account off the phone before handing it in by the staff member who booked my phone in. The phone has now gone in for the THIRD time and now it seems they have to replace the mainboard as they wont be able to unlock my phone - this is a brand new phone and it has been in for repairs 3 times, i am not even sure if i will be getting a new phone after all this. I am very angry at the service of vodacom, i would have preferred if they could solve my problems and just give a replacement or something. I will not be paying any extra fees and this will be the 1 and only contract that i have with Vodacom. Very sad as i left MTN for this reason and was trying to put my faith vodacom to pull through and provide the quality service they talk about so much.