Worst fibre support service

So starting from 23Dec 2021 when I made my first call to Vodacom to get my fibre line issue resolved I have had the worst experience. I had to follow up for 2 weeks with absolutely zero assistance.

Fast forward to 5January2022 after following up for the millionth time I was told my fibre line was magically cancelled.

After going through the whole painstaking process of basically ordering a new line , (I even had to send my ID again) we are at 17 January 2022 today my line was supposed to be connected again today just to find out the technical issue I logged in the beginning is still there and haven't been fixed.

It seems like Vodacom is even more *********** than Telkom. Absolutely disgraceful customer and technical assistance. Lets see from from today 17 January 2022 how many days they take to fix this simple problem because seemingly it even takes them 72hours or more to even assign the problem to a technician. Vodacom just stat doing your job.