Worst fibre supplier of all time

First off all i am paying for a 10mb fibre line and im only getting 0.3mb/s, i submitted a query online with vodacom after being on the on the phone for an hour on Thursday 26 March, i received an SR number which is SR***, no one came back to me with answers so i phoned again on Sunday 29 March i spoke to a great support person by the name Rashaad and he went through everything with me we even changed the router as i had am extra one but stil im getting between 0.3-0.7 mb/s, he told me that he would escalate it and i just need to take speed tests their link and send it to *** which i sent on that Sunday, on Monday a person from vodacom with the name of Gino just decided to close my SR number and told me i should do the same speed tests which Rashaad told me to do and submit a new request where my old one was not resolved, i submitted it AGAIN and got SR*** and one again no help, i phoned again on Wednesday and the lady told me that she cant understand why my old SR was closed and will follow up why, once again no help, so i phoned again on Monday 6 April and another lady told me that the issue was escalated to the field service department and they cannot tel me when someone will come out. Even with the lockdown they are part of the essential services but they give no service.

NEVER I MEAN NEVER USE VODACOM AS AN FIBRE SUPPLIER, rather use AFRIHOST, their service is a million times better.