WORST Fibre supplier ever

I am disappointed at Vodacom's inability to provide the service that they advertise. They were supposed to take over my Fibre Internet fron a previous supplier on January 1st. Today is January 10th. Still no internet. I call them every day and ultimately at past 17h00 in the afternoon, no one is available to check my account anymore. @Vodacom - please don't reply that somoene will be in touch as that simply won't happen. I have been promised a return call more than 6 times. Pathetic.